Custom JIRA connector

Correct Encoding for Basic Auth:

Ensure you are encoding the credentials correctly for Basic Authentication. The btoa function should encode the credentials as username:api_token.

For example, if metadata.account.Username is user@example.com and metadata.account.APIToken is your_api_token, the btoa function should encode the string user@example.com:your_api_token.

Correct API Endpoint:

Ensure that the API endpoint metadata.account.JIRA_URL+'rest/api/3/myself' is correct. The base URL should end with a slash (/) if it’s not included in the variable metadata.account.JIRA_URL.

Basic Authentication Header Format:

The Basic Authentication header should be formatted as Basic <encoded_credentials>. Make sure there is no extra space or incorrect formatting.

Check API Token and Permissions:

Verify that the API token you’re using has the appropriate permissions to access the JIRA API. Also, ensure that the API token is active and has not expired or been revoked.

Verify Credentials:

Test the credentials with a REST client (like Postman) to ensure that they work outside your code. This can help isolate whether the issue is with your code or the credentials.

Correct URL Encoding:

Ensure that metadata.account.JIRA_URL is properly URL-encoded if necessary.

// Create HTTP request

var httprequest = new Request();

httprequest.addHeader('Accept', 'application/json');



// Encode credentials

var credentials = metadata.account.Username + ':' + metadata.account.APIToken;

var encodedCredentials = btoa(credentials);




// Add Authorization header

httprequest.addHeader('Authorization', 'Basic ' + encodedCredentials);




// Make API call

var res = httprequest.get(metadata.account.JIRA_URL + 'rest/api/3/myself');




// Log response

console.log(res);