Cards, Dashboards, Stories
Cards, Dashboards, Stories
Update Jira ticket data in Domo dashboard
Hi,
I have created Domo dashboard based on Jira filters one user renamed ticket description but its not updating in domo how do i do that.
Thanks
Best Answers
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For this you need to update the dataset. Below is a screen recording on how to do this for a dataflow dataset powered card:
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Here is how you do it for a non-dataflow dataset powered card:If I solved your problem, please select "yes" above
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Reviewing the screenshot again I see that OMEG-159 is an Epic. The purple icon with the lightning bolt indicates that this is not a ticket, but an Epic. So that is why you are seeing a different description. In Jira, a ticket and an epic can have the same ID.
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Answers
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The filter is not updating or the field is now missing from the dataset? Is the dataset a dataflow output or a Jira Connector dataset?
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its a jira connector data set filter is not updating in domo
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You'll have to adjust the filter to use the new field name. Is it a page filter, page filtered view, quick filter?
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its a jql filter when i see in filter ticket description was updated but not in domo how do i update data in domo?
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Gotcha, so you are trying to filter the data that is ingested in Domo? Or do you want to apply a filter to a specific card or dashboard?
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Okay when i see in Domo dashboard specific Jira ticket description does not match with Jira ticket description user manually renamed ticket description in Jira how do i change manually in domo any idea
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Can you provide screenshots so I can see what you are seeing and need to change?
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Do you see OMEG-159 in Jira it has different description in jira and domo. how do i update in domo?
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For this you need to update the dataset. Below is a screen recording on how to do this for a dataflow dataset powered card:
Here is how you do it for a non-dataflow dataset powered card:If I solved your problem, please select "yes" above
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I followed the steps but that didn't work still OMEG-159 ticket not updated in Domo
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Reviewing the screenshot again I see that OMEG-159 is an Epic. The purple icon with the lightning bolt indicates that this is not a ticket, but an Epic. So that is why you are seeing a different description. In Jira, a ticket and an epic can have the same ID.
If I solved your problem, please select "yes" above
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Looks user changed summary in OMEG-159 ticket but its not updating in domo how do we manullay change?
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It will update with a data refresh. But like I said before, you are comparing an Epic to a Task. They have different information and different descriptions. If you really want to you can override the value with a case statement. Something like:
CASE WHEN LOWER(`Description`) LIKE '%communicable diseases on physical%' THEN 'Whatever you want it to say' ELSE `Description` ENDIf I solved your problem, please select "yes" above
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