Skip to content

    • Workbench

    Workbench

    Text message when domo workbench job fails

    Contributor
    in Workbench

    Hello,

    Does anyone have any ideas on if its possible to receive a text message on my phone when a workbench job fails?

    I get emails when jobs fail, but I don't keep Outlook notifications on my phone because my phone would just ding all day long.

    Too many times on a Monday morning I've discovered a job has been failing since Friday night.

    We don't have Slack or Write back

    Tagged:

    Welcome!

    It looks like you're new here. Members get access to exclusive content, events, rewards, and more. Sign in or register to get started.
    Sign In

    Best Answer

    • Coach
      Answer ✓

      One possible solution would be to leverage the fact that you can send a text message via e-mail. See this article here to know how to build the address for your cellular provider.

      https://www.digitaltrends.com/mobile/how-to-send-a-text-from-your-email-account/

      You would also need to create a new user in Domo that has that e-mail address. You could create it as a social user so it doesn't count against your user license count if that is a concern. Once that user is created, you can go to the notifications tab on your job in Workbench and select that user.

      **Check out my Domo Tips & Tricks Videos

      **Make sure to <3 any users posts that helped you.
      **Please mark as accepted the ones who solved your issue.

    Answers

    • Member
      edited June 2022

      Hi @Jbrorby That's a great question. I don't know about text messages but what about setting an alert and adding Domo to your mobile device? That way you'd get instant notifications without having to wade through your inbox.

    • Coach

      You can't send a text directly from Workbench however there may be a few different workarounds.

      Major carriers in the US may offer the ability to email a specific email address to then send a text message. This article may be helpful: https://www.techwalla.com/articles/how-to-convert-email-to-a-phone-text-message


      Alternatively you could add an alert to your dataset that runs on a schedule to filter out some date field to see if it has data within the last X amount of time and send an alert if there are no records found

      **Was this post helpful? Click Agree or Like below**
      **Did this solve your problem? Accept it as a solution!**
    • Coach
      Answer ✓

      One possible solution would be to leverage the fact that you can send a text message via e-mail. See this article here to know how to build the address for your cellular provider.

      https://www.digitaltrends.com/mobile/how-to-send-a-text-from-your-email-account/

      You would also need to create a new user in Domo that has that e-mail address. You could create it as a social user so it doesn't count against your user license count if that is a concern. Once that user is created, you can go to the notifications tab on your job in Workbench and select that user.

      **Check out my Domo Tips & Tricks Videos

      **Make sure to <3 any users posts that helped you.
      **Please mark as accepted the ones who solved your issue.
    • Contributor

      Good feedback. The reason I had tried to avoid the alert method is it is natural for pieces to not be updated in the database for 3-5 hours at times of the day. But I suppose I can set the alert to go off when a piece hasn't been updated in 12 hours. Ideally I'd like to catch the fail ASAP. But this will at least allow me to know if something has not run for a whole day.

      The articles were helpful and worked when I tested, except our Domo is set up with active directory and also requires a @[our company] domain for users.

      The final thing I did was just set up my email to forward the email to text message me, but our company doesn't allow automatic email forwards to emails outside of our organization, so I emailed IT to see if they can make an exception

      But this was helpful, thanks

    Welcome!

    It looks like you're new here. Members get access to exclusive content, events, rewards, and more. Sign in or register to get started.
    Sign In

    Welcome!

    It looks like you're new here. Members get access to exclusive content, events, rewards, and more. Sign in or register to get started.
    Sign In

    Quick Links

    Categories