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    How can I alter credentials for a deleted user?

    Member
    in Archive

    Hi,

     

    A bunch of our connectors were set up by someone who has since left the company. Their Domo account has been deleted: does anyone know how to change the account owner of a data connector account/take ownership over from someone whose account has been deleted? At the moment, we get the error below:

     

     Screen Shot 2018-05-16 at 13.41.15.png

     

    Thanks!

    Comments

    • Member

      Hi,

      Is anyone able to help out with this request?


      Thanks,

    • Member

      I am having this same situation. The person that set these up is no longer with us and I would like their connectors switched over to me. I am simultaneously trying to set up my own connectors (also unsuccessfully Smiley Frustrated ) and would like to know if this I could leverage these already set-up accounts since I'm having difficulty.

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