SFTP connector - not finding all files

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user02369
user02369 Member
in Connectors

I used the CSV Advanced connector to set up a SFTP connection to pick up a daily file and append to the Domo data source.  However, on the 2nd day the feed was supposed to run, it failed with a 'file not found' error.  I tried to review the settings but when I choose the option to select a file from the sftp location, the file I need is not listed there - and have confirmed it is there in the sftp folder.  In fact, there are 82 csv files in the sftp but Domo is only displaying 13 files.  It doesn't seem to be showing only the most recent files, some of the 13 files it's showing are several days older than the one I'm looking for.

I have also tried creating a new sftp connection with the same results.

 

Has anyone encountered this and/or have any thoughts?

 

Best Answer

  • user02369
    user02369 Member
    Answer ✓

    I didn't get an actual solution to this, but checked back a day or two later and was able to see the files I needed.

Answers

  • Godzilla
    Godzilla Contributor

    Make sure your file type still a CSV.

    Domo Arigato!

    **Say 'Thanks' by clicking the thumbs up in the post that helped you.
    **Please mark the post that solves your problem as 'Accepted Solution'
  • user02369
    user02369 Member

    Yes, as I mentioned all 82 files in the folder are csv but Domo is only displaying 13.  Thanks

  • Techy007
    Techy007 Member

    Hello,

     

    I am trying to setup the SFTP connection, so one of the department can drop the file tothe local DOMO server. But looks like it asks for the password. Which I am not sure how that worksd- is it the .Pem key/ Dataset id. 

    It would be great if you could tell me how did you setup the SFTP Connection.

     

    Thanks

  • user02369
    user02369 Member

    Sorry, i just copied what someone else did on that connection, so i don't know much about the details.  I suggest starting a new thread for your own inquiry instead of as a comment here so others will see your question and help.

  • user02369
    user02369 Member
    Answer ✓

    I didn't get an actual solution to this, but checked back a day or two later and was able to see the files I needed.

  • swagner
    swagner Contributor

    This is an old string, but wondering if anyone has solution for this issue. I am having this problem now with 2 or 5 connections. 3 of the files are available and are connected. The other 2, when I open the interface in the connector to select the file the are not showing up. Using the CSV Advanced connector, and have confirmed that the files are in CSV format. Any advice?

  • jessdoe
    jessdoe Contributor

    When the files are uploaded to the server, it can take 15 minutes or so for the Domo connector to see them, sometimes longer. Are you perhaps looking for the files too soon after they've been uploaded? Are the permissions on the files the same? Are you able to try with the CSV pull connector with any success?

  • swagner
    swagner Contributor

    It's been days… we looked at permissions and the feedback was there are no differences in the 5 files from that standpoint. I'll try with the CSV pull connector - thanks for the suggestion.

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