I have some data for a call center and I would like to display names in a world cloud for those who have the best handle time, the lower the handle time the better. Is there a way to reverse the standard, larger value = larger name?
Have you tried just multiplying the number by -1 using beast mode? This would mean that the shortest times are the "largest" words.
Depending on your original data type you might have to try reformatting it to for example, a decimal field so it can actually by multiplied with anything (if it is just a decimal with, say, minutes in it, this should not be necessary).
HTH
(Doh!) Thank you ?
