Word Cloud - Larger Name for smallest number

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Im_Data
Im_Data Member
in Charting & Analyzer

I have some data for a call center and I would like to display names in a world cloud for those who have the best handle time, the lower the handle time the better. Is there a way to reverse the standard, larger value = larger name?

Best Answer

  • jhl
    jhl Member
    Answer ✓

    Have you tried just multiplying the number by -1 using beast mode? This would mean that the shortest times are the "largest" words.

     

    Depending on your original data type you might have to try reformatting it to for example, a decimal field so it can actually by multiplied with anything (if it is just a decimal with, say, minutes in it, this should not be necessary). 

     

    HTH

Answers

  • jhl
    jhl Member
    Answer ✓

    Have you tried just multiplying the number by -1 using beast mode? This would mean that the shortest times are the "largest" words.

     

    Depending on your original data type you might have to try reformatting it to for example, a decimal field so it can actually by multiplied with anything (if it is just a decimal with, say, minutes in it, this should not be necessary). 

     

    HTH

  • Im_Data
    Im_Data Member

    (Doh!) Thank you ?

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