Emails (Beta) Report from HubSpot Connector
My Emails (Beta) report through the Hubspot<>Domo connector is failing. The error message I receive is :
Domo is ready, but received a 'Server Error' from the data provider. If the issue persists contact the data provider for support. | ||||||
Has anybody else had this issue / know what the problem is / what to do about it?
Thanks!
Comments
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Hi Jonathan,
Could you tell me a little more about the connection?
- Is it a new connection?
- Is it a previous connection that was working but now stopped working?
Let's start there.
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Hey! Thanks for the quick response!
It was a previous connection that stopped working on June 7th. I set up a new connection now to pull the same report a few minutes ago, and that didn't work either.
The other reports that I have set up through the HubSpot connector are working, just not the emails (beta) report.
Thanks again
0 -
Hi Jonathan,
If it was previously working but stopped all of a sudden (June 7th) it is generally one of two things:
- A permissions issue with your HubSpot account. I doubt it is this since your other reports are working.
- Something changed on the Hub Spot end of the request and Domo was not made aware (or just hasn't had time to adjust the connector).
If #2 is the case then you will want to find out more specifics about the server error HubSpot is sending back.
Next Step:
- Call(801.805.9505)/Email(support@domo.com)/Buzz(@DomoSupport) Domo Support and ask them to help you get more information about the error the Hub Spot API is returning through our connector.
- Once you have more specifics about the error we will know if the issue is a Domo connector issue or an issue on the Hub Spot end.
Try that and let us know what you find out!
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we noticed a similar issue. I'm not able to see the hubspot quickstart app, or any hubspot app in the appstore any longer. We still have a connector, and can build our own cards from scratch, but I'm curious what happened to the quickstart app.
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0
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As far as i understand it, this specific report has been disabled via the domo<>hubspot connector.
0
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