Data Recovery Policy

canioacaputo
canioacaputo Member
edited March 2023 in Datasets

How is our data protected as users of Domo? In the event that our data in Domo/Amazon has a catastrophic failure, what is the policy?  Can someone point me to documentation please?

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  • [Deleted User]
    [Deleted User] Member
    Answer ✓

    @canioacaputo,

     

    Please have a look at the following post in the Dojo.

     

    In addition, the key documents that may pertain to your question that you should review are Domo's 

     

    Thanks!

    Dani

  • canioacaputo
    canioacaputo Member

    I don't see where it discusses how the data is protected in detail? or the recovery process?  Do we have anything that talks about that?  The service Agreement talks about Service Availability, but it's vague in the backup process

     

    I don't walk away from that document saying I know that Domo does xyz with Amazon and xyz happens within in x days

  • [Deleted User]
    [Deleted User] Member

    Let me ask internally and see what else we can share in this regard.

     

    Thanks!

    Dani

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