Domo Mobile App Access for App Studio in Subscriber Instances

KandiKraner
KandiKraner Member
edited January 29 in App Studio

We have a client who uses a subscriber instance and when we download the Domo App and try logging into the URL for the subscriber instance to access their Apps our SSO does not work. We get an error message:

"Could not sign in - Mobile access has been restricted by your company.  Please contact your MajorDomo for more information."

Has anyone else experienced this? How do you grant access for the Domo App for the subscriber instance?