UKG Connector Report Path

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Josh_Evans20
Josh_Evans20 Member
in Connectors

I'm having issues with the UKG connector report path, the error I'm getting is "TypeError: Cannot read property 'ReportStream' of undefined"

I don't know if the report path needs to be in some kind of format, the format from UKG is as following

xxxx > xxxx > xx xxx

I don't know if there needs to be underscores where there are spaces or other formatting needed.

Answers

  • ArborRose
    ArborRose Coach

    It sound like an issue in the way the settings are configured. Someone writing A > B > C often means subordinates or page flows. In this case, A > B > C probably refers to parent and child folders where '>' denotes the levels of folders.

    C: > A\B\C

    Check permissions to make sure the Domo user or service account has access. Check for spaces and special characters in the report path.

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  • Josh_Evans20
    Josh_Evans20 Member

    The file path is shown with in the UKG interface with the arrows but I get the error when I paste it like how it is.

  • ArborRose
    ArborRose Coach

    Your post assumes the problem is in the path.

    https://developer.ukg.com/hcm/docs/soap-services

    That type of error sounds like a Javascript error. But it does not point at being a path issue. It could be due to mismatch in configuration params or some field information not properly set.

    Check for any API changes in version. Domo's connector may rely on specific versions of the UKG API. You might also check permissions and network connectivity issues.

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