Survey form ( form builder) not loading on safari browser for the members

Options
art_in_sky
art_in_sky Member
in Beast Mode

A survey form built through form builder is embedded on the membership portal and is now not being loaded for the members on mobile and desktop browser. Is this something that needs to be fixed by DOMO?

Answers

  • ArborRose
    ArborRose Coach
    Options

    It doesn't sound like a Domo issue. Sounds like something that needs to be addressed in the HTML and javascript code used to display the form. Different browser platforms have different compatibilities. Its typically the developer that needs to address the code to make things work.

    ** Was this post helpful? Click Agree or Like below. **
    ** Did this solve your problem? Accept it as a solution! **

  • art_in_sky
    art_in_sky Member
    Options

    The developer has utilized iframe code provided by domo to embed it within the HTML application. They assert that there are no issues from their end and within the code.

Categories