Domo Workbench Error

ArborRose
ArborRose Coach
in Workbench

I have an Excel file that gets picked up using Domo Workbench once per week. Workbench is showing an error, "Cannot read that as a ZipFile."

The file is not configured as a zip file. It's a local Excel file. And it's configured to load as an Excel file (Excel: On-Premise). I opened after seeing the error and it opens in Excel in Protected View. Does anyone know specifically whether Protected View is causing the error or something else?

** Was this post helpful? Click Agree or Like below. **
** Did this solve your problem? Accept it as a solution! **

Best Answer

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    I'd recommend logging a ticket with Domo Support as it sounds like a bug with Workbench they'd need their development team to look into.

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**

Answers

  • MarkSnodgrass
    MarkSnodgrass Coach

    Do you get this error message when you click on the preview (eyeball) icon in the job as well? Is it an .xls file or .xlsx?

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.
  • ArborRose
    ArborRose Coach

    It does not error when I click the preview. The file is xlsx.

    ** Was this post helpful? Click Agree or Like below. **
    ** Did this solve your problem? Accept it as a solution! **

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    I'd recommend logging a ticket with Domo Support as it sounds like a bug with Workbench they'd need their development team to look into.

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**
  • JoshMillheim
    JoshMillheim Domo Product Manager
    edited February 2024

    @ArborRose I can confirm that this is a bug that will be fixed in an release in the next couple weeks.

Categories