Card/Control could not load

cgshinn3
cgshinn3 Member
in Datasets

I have some Cards and Controls that are not loading. I need to figure out why they won't load and also set some type of alert/notification when they don't so I can fix them (hopefully before a user accesses them).

Screenshot 2024-02-12 103741.jpg

Best Answer

  • MarkSnodgrass
    MarkSnodgrass Coach
    Answer ✓

    I don't think there is a way to be notified that a card doesn't load. To fix the issue, edit the card and the issue should be highlighted when you are in Analyzer. I have also seen this happen when the dataset has not been accessed in a long time. To fix this, you need to go to the dataset and click "start" (I believe) to have Domo make it accessible again.

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.

Answers

  • MarkSnodgrass
    MarkSnodgrass Coach
    Answer ✓

    I don't think there is a way to be notified that a card doesn't load. To fix the issue, edit the card and the issue should be highlighted when you are in Analyzer. I have also seen this happen when the dataset has not been accessed in a long time. To fix this, you need to go to the dataset and click "start" (I believe) to have Domo make it accessible again.

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.

Categories