File contains a virus, please contact Domo support. ref:4153

All of a sudden, all our DataSet via Email Connectors starting showing this error?
Multiple sources and multiple file types.
Anyone one else seeing this?

Best Answer

  • MichelleH
    MichelleH Coach
    Answer ✓

    @AdParlor_Domo_Access Yes, I've heard of a few different people getting the same error on email connectors today. I was able to manually re-send the email report to Domo, but I would reach out to Support if that does not work for you.

Answers

  • We have email connectors that receive data once a day and email connectors that receive data multiple times a day. For the ones that receive data multiple times a day, sometimes the processing fails with a similar message and sometimes it goes through. Always same file type.
    Anyone else experiencing this?

  • MichelleH
    MichelleH Coach
    Answer ✓

    @AdParlor_Domo_Access Yes, I've heard of a few different people getting the same error on email connectors today. I was able to manually re-send the email report to Domo, but I would reach out to Support if that does not work for you.