Value 'XXX' does not exist for the field 'project' // Jira Field does not exist

peterjamf
edited September 2022 in Connectors

Hi, I'm having problems getting my dataset to work with the Jira connectors.

In the JQL query input, when I try to filter on project field (project='XXX') and run the dataset I get the error Domo is ready, but Jira failed to return the requested data with the following error: The value 'XXX' does not exist for the field 'project'

I have also tried the Project_id and Project_name fields instead; these each give an error like Domo is ready, but Jira failed to return the requested data with the following error: Field 'Project_key' does not exist or you do not have permission to view it.

Either of the above options work just fine when querying directly inside Jira. If I remove the project filter and to run the dataset successfully, I can also see the Project_key/Project_id fields just fine.

Any help appreciated - thank you! Can provide screenshots if better.

Best Answer

  • MarkSnodgrass
    Answer ✓

    If it works without the project filter, I would suggest having the connector set without a filter and then create an ETL that would then filter to the specific project that you are interested in.

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.

Answers

  • MarkSnodgrass
    Answer ✓

    If it works without the project filter, I would suggest having the connector set without a filter and then create an ETL that would then filter to the specific project that you are interested in.

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.