Domo unable to pull all fields from Jira using "standard ticket report". Need assistance please.

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  • GrantSmith
    GrantSmith Coach
    Answer ✓

    @Sudershan - Glad you got it figured out. Make sure to mark your answer as a solution so others will be more easily find it if they have a similar issue.

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  • MichelleH
    MichelleH Coach

    Hi @Sudershan which Jira connector are you using? Do the fields you need exist in other reports?

  • Sudershan
    Sudershan Member

    JIRA Rest API.

    The following is used to pull the data.

    Report: Issue Query

    JQL Query: created >= startOfWeek()

    DATA Option: Standard Ticket report

    Filter Type: Include ( Assignee, Summary, Reporter)

    Under data preview,

    I see only Issue_key and issue_id and _Batch_last_run

  • Sudershan
    Sudershan Member

    Got the right query and the issue is resolved. Looks like FilterType is case sensitive. Used all lower case letters in include filtertype and it resolved the issue.

  • GrantSmith
    GrantSmith Coach
    Answer ✓

    @Sudershan - Glad you got it figured out. Make sure to mark your answer as a solution so others will be more easily find it if they have a similar issue.

    **Was this post helpful? Click Agree or Like below**
    **Did this solve your problem? Accept it as a solution!**

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