Password reset not working?

Options
Joe_M
Joe_M Member
edited March 2023 in Reporting

Has anyone had an issue with resetting a password for a user, testing + confirming that the reset password works, and then a day later the password not working?

While this has a high chance of end user error, I want to make sure it's not a known issue or something someone has experienced/solved before.

Thanks!

Answers

  • MarkSnodgrass
    MarkSnodgrass Coach

    I just had to do some password resets yesterday and I didn't have any issues. I would make sure the user's browser isn't putting in a saved password automatically for them.

    **Check out my Domo Tips & Tricks Videos

    **Make sure to <3 any users posts that helped you.
    **Please mark as accepted the ones who solved your issue.

Categories