Problems with Microsoft Sharepoint Online Connector

Hi All, 

I am trying to upload a specific file within a Sharepoint Online folder to Domo.  My credentials are validated no problem, but I am getting the following error when trying to run the upload on the my comma separated CSV file:  file: File extension specifed in relative url doesn't match with the File Type selected.

Sharepoint Online Connector


Report: Document

Server Relative URL: The document specific URL (I get this by selecting the document in Sharepoint Online, and clicking "Copy Link"

File Type: CSV

Select the Delimiting Character: Comma Separated


  • Hi welyk1974,


    Are you able to replicate this issue?  If so, perhaps if you shared a screenshot I could point in the right direction.  From the error message, it sounds like the file you are selecting is not a csv file extension, but you indicate that it is.  If the extension does match, perhaps you could reach out to Domo support at [email protected].  They would need to know your instance, the file and see some screenshots to troubleshoot further.


    Hope this helps!

  • Here was the solution: 

    We had the same issue and worked with a technical solutions rep to figure it out.  The issue was actually in the Sharepoint account setup.  We were connecting to a sub site in sharepoint and not the root and had setup the connector to goto the root of the sharepoint url ex:  but you have to goto the SharePoint Site root so we cut it a little short. It should have been in the accoun relative URL. Also make sure that when connecting to a SharePoint document, if you have spaces in your naming conventions use the %20 for any spaces.  

  • Part of this solution worked for me. What ended up working for me was this:

    1. Sharepoint Account Connector Settings
      1. https://<companyname><sitename&gt;
    2. When trying to pull data using that account
      1. Credentials
        1. The sharepoint account setup earlier
      2. Report
        1. Document
      3. Server Relative URL
        1. For File
          1.  /sites/<sitename>/Shared%20Documents/<document>.<extension>
        2. For File in folder
          1. /sites/<sitename>/Shared%20Documents/<foldername>/<document>.<extension>
      4. File type
        1. Whatever your file type is
      5. Sheet name
        1. Optional


    For some reason I had to overlap the /sites/<sitename> in the credentials and the relative url. The relative path also worked with and without %20 being used for spaces. I hope this helps someone because it was driving me crazy.