Hi all,
I am working on building a card that displays a count of cases that are less than 1, 2 and 7 days old from creation date. Currently using this formula for case age:
SUM(UNIX_TIMESTAMP(CAST(NOW() AS DATETIME)) - UNIX_TIMESTAMP(CAST(`Created Date` AS DATETIME))) / 86400
This returns a decimal form in days which is what we want.
Next looking to do a count of cases that fall under 1 day using the calculation above to distinguish how old they are.
I've tried using this equation"
(CASE
WHEN (SUM(UNIX_TIMESTAMP(CAST(NOW() AS DATETIME)) - UNIX_TIMESTAMP(CAST(`Created Date` AS DATETIME))) / 86400) <= 1 THEN 1
ELSE 0
END)
(CASE
WHEN (SUM(UNIX_TIMESTAMP(CAST(NOW() AS DATETIME)) - UNIX_TIMESTAMP(CAST(`Created Date` AS DATETIME))) / 86400) <= 2 THEN 1
ELSE 0
END)
(CASE
WHEN (SUM(UNIX_TIMESTAMP(CAST(NOW() AS DATETIME)) - UNIX_TIMESTAMP(CAST(`Created Date` AS DATETIME))) / 86400) <= 7 THEN 1
ELSE 0
END)
With no luck. Is there a solution in beastmode or does this need to be done in our warehouse with SQL