Why did all my scheduled reports fail?

Sweep_The_Leg
Sweep_The_Leg
edited March 13 in Scheduled Reports

Starting January 10th 2018, all my scheduled reports failed to send. All have different times, cards, pages, and recipients. I deleted them and re-created the schedule but that didn't work. Any suggestions?

Best Answer

  • Darius
    Darius Domo Employee
    Answer ✓

    Hello mbauer, 

     

    This would be best addressed through a support case. You can create one by going to support.domo.com in your browser and logging into your Domo instance. If you have trouble creating a support case, please feel free to post so we can review.


    Darius Rose
    **Say “Thanks” by clicking the “heart” in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"

Answers

  • Chronos
    Chronos

    Is anyone able to help out with this request?

  • Tomo
    Tomo Domo Employee

    In my instance reports will be sent without problems.
    I think that it is better to contact support.

     

    私のインスタンスでは問題なくレポートが送られてきます。
    サポートに問い合わせした方が良いと思います。

  • Darius
    Darius Domo Employee
    Answer ✓

    Hello mbauer, 

     

    This would be best addressed through a support case. You can create one by going to support.domo.com in your browser and logging into your Domo instance. If you have trouble creating a support case, please feel free to post so we can review.


    Darius Rose
    **Say “Thanks” by clicking the “heart” in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
This discussion has been closed.

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