Excel and PowerPoint plugin

claudecyrill

The Domo Excel plugin does not give any field to input the server name. I installed it on Excel 2013 64bit. Is there any work around for this?

 

claudecyrill

I found a solution:

 

Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

 

 

But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.

 

 

RGranada

Hi,

 

What is your plugin version? Is it the latest?

Is your screen scaling set to something different than 100%?

 

Regards,

claudecyrill

I downloaded the latest version about an hour ago. And, my screen is at normal settings. It's a 3840x2160 touch screen.

RGranada

So that's a 4K display, you probably have some scaling going on.

Please check your screen scaling options here (Windows 10 settings) :

 

 

Regards,

claudecyrill

Thanks for the feedback, Ricardo. Do you happen to know what the scaling should be for my display?

claudecyrill

I found a solution:

 

Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

 

 

But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.