Excel and PowerPoint plugin

claudecyrill
claudecyrill Member
in Connectors

The Domo Excel plugin does not give any field to input the server name. I installed it on Excel 2013 64bit. Is there any work around for this?

 

image.png

Best Answer

  • claudecyrill
    claudecyrill Member
    Answer ✓

    I found a solution:

     

    Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

     

    image.png

     

    But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.

     

    image.png

     

Answers

  • RGranada
    RGranada Contributor

    Hi,

     

    What is your plugin version? Is it the latest?

    Is your screen scaling set to something different than 100%?

     

    Regards,

    Ricardo Granada 

    [email protected]

    **If the post solves your problem, mark it by clicking on "Accept as Solution"
    **You can say "Thank you" by clicking the thumbs up in the post that helped you.
  • claudecyrill
    claudecyrill Member

    I downloaded the latest version about an hour ago. And, my screen is at normal settings. It's a 3840x2160 touch screen.

  • RGranada
    RGranada Contributor

    So that's a 4K display, you probably have some scaling going on.

    Please check your screen scaling options here (Windows 10 settings) :

     

    2017-10-03_170631.png

     

    Regards,

    Ricardo Granada 

    [email protected]

    **If the post solves your problem, mark it by clicking on "Accept as Solution"
    **You can say "Thank you" by clicking the thumbs up in the post that helped you.
  • claudecyrill
    claudecyrill Member

    Thanks for the feedback, Ricardo. Do you happen to know what the scaling should be for my display?

  • claudecyrill
    claudecyrill Member
    Answer ✓

    I found a solution:

     

    Regardless of the screen resolution settings, this prompt will show missing the text input field to enter your instance address:

     

    image.png

     

    But, if you're seeing this problem on Windows, at the prompt press (Window Key + Left/Right Arrow) to move the prompt box, and the field will appear.

     

    image.png

     

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