Domo is ready, but Salesforce returned a 'FORBIDDEN' error. You can't run more than 500 reports

I have a report in SalesForce and I am trying to import it. I am receiving the following error:

Domo is ready, but Salesforce returned a 'FORBIDDEN' error. Details: FORBIDDEN : You can't run more than 500 reports synchronously every 60 minutes. Try again later.

I doubt that we are hitting a Salesforce limit, has anyone seen this before?

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Accepted answers

PearceA

It seems to have been a temporary issue, as it is now working. Thanks for reaching out.

All comments

unknown

Hi all, Can anybody help @PearceA out? Thanks!

ASperry

Hi @PearceA,
Thanks for contacting Domo Support. Your case number is: 02585349

This error is directly from SalesForce, they have a 500 limit for reports run synchronous requests per hour and a 1200 for asynchronous requests per hour.

I believe this is for reports run outside of Domo as well.

I can take a look at the dataset, if you want to provide a link.

Let me know if you have any questions.

Thanks,

Aaron Sperry

PearceA

It seems to have been a temporary issue, as it is now working. Thanks for reaching out.

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