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Store values from daily average
Hi, I need your help, my brain is frozen…;) I am reporting on Support Cases in Salesforce. Every day, I pull a report into Domo showing all cases per Case Record Type that are open that day. E.g. report pulled 6/9/23 says for CRT Support A 24 Open Cases and for CRT Support B 37 report pulled 6/8/2023 says CRT Support A 12…
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Multiple categories on X-axis - really not possible?
Hi, something that I can easily do in Excel gives me headaches in Domo. I simply want to use two columns at the x-axis, but cannot find a way how to do this in a card. Like this below, 1 Region of Account plus Region of Team. Count cases and split into more/less 24 hrs: Attaching also the spread sheet with some example…
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Color rules gone from Cards
Hi all, today I opened one of my dashboards and the Color Rules seem to be gone. I did not edit anything. Anyone else had same experiance? What could be the reason? The only thing that happened is that I run the data pull from Salesforce, but nothing on dashboards or the cards.... very strange. Thanks for any input.…
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Where did the Salesforce Advanced Connector go??
I was trying to load new data today, but cannot find the Adapter I was using in the past. I believe it was Salesforce Advanced Connector. It was marked as Preferred. Or was it replaced by another connector? I tried to use the Salesforce with Upsert, but this is giving me errors... Thanks for any help! Caroline
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Group SLA case age into 24hr intervals
Hi, working in Support, the time to resolution is a key metrics for us. We measure how many cases we close within 24 hrs, 48, 72 etc. In Exel, there is a quick and easy way to group the Age into e.g. 24hrs buckets. Is there something similar in Domo? I started creating a Beast Mode, but this would get very long. (CASE WHEN…
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Data Table no thousands separator
I am importing case data from Salesforce. The case number always comes in with thousands separator. Is there any place where I can default to just give the number without the separators? Best would be directly upon import. Or then later in the ETL. Thanks for any ideas! Caroline
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How to fix different number formatting - thousands separator
In my ETL preview, I see the field Case Number as I want it, without Thousands Separator. When I then Run and check the actual Data table or drill in Cards, then the Thousands Separator is there again. Where can I change this setting? I would like to be able to copy the Case Number and paste it in the Search of Salesforce.…
