Domo to Trello authentication

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BruceP
BruceP Member
in Archive

I have created several datasets using the Trello Connector, and set them to append daily.  They worked well for three days, but now the updates are all failing with the message, "Failed to authenticate. Refresh your credentials and try again."

 

It would seem that the Domo to Trello authentication is failing, but I don't know where to refresh the credentials. 

 

Thanks in advance for your assistance.

 

BruceP

Comments

  • Jarvis
    Jarvis Domo Employee

    @BruceP,

    You can re-authorize your dataset accounts within the Accounts section of the Datacenter. Here is our knowledge base article on the topic. Please view the "Reconnecting connectors for accounts" section of the

    article.


    http://knowledge.domo.com?cid=manageaccounts

    If you are finding that your account in the Datacenter is continually deactivating, you will want to inquire with that third party connector (e.g., Google Analytics, Trello, Zendesk, etc.), to ensure that they do not have an expiration for API accounts that would keep Domo from continuing to use the once authorized account.

    Thank you!

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