"Request for data took too long causing a timeout." Issues in DOMO's Dashboard

Thinh

I have a dashboard processing an extremely large volume of data behind. And many tables of my dashboard just kept returning a message "Request for data took too long causing a timeout." (just like in the image below).

Refreshing card is not helping by the way. Besides, some complex calculations in Domo, presented in table card also showed these type of messages for some of my other dashboards.

Is there anything that I can do to fix this problem? I am currently building dashboards for business users of my company and they would not be so happy when the cards always return these kind of messages.

DashboardDude

@Thinh ,

Open a support ticket with Domo or email support@domo.com and paste in the URL to your dataset that is taking too long. They can look into it. I've done this several times.

John Le

More Domo solutions at https://www.dashboarddudes.com/pantry

Thinh

@DashboardDude ,

Hi, thank you for your suggestion. I'll definitely look into that one. 👍️