DOMO mobile on android

Options

Hi,

 

I am new to DOMO and appologies for posting basic questions. Just want to test some cards I have developed on my mobile. But Mobile version I downloaded doesnt let me login using my normal DOMO credetial and keep prompting saying my credentials are wrong. 

 

Anyone has any idea whats happening...should be something I am doing silly here..:-)

 

Thanks for advice in advance. 

Comments

  • [Deleted User]
    Options

    Your login credentials should be the same for desktop and mobile.

     

    Can you share a screen shot of the error you are seeing? Did you download the latest version of the Android App?

     

    CC: @codysmith

     

    Thanks!

     

  • codysmith
    codysmith Domo Employee
    Options

    @NANA00 Thanks for reaching out. We'd definitely like to help troublshoot this issue for you. I'm the Product Manager over our Android team. Can you send an email with any description or screenshots you have of the issue to us at DOmoAndroidFeedback@domo.com? This is an email our Android team monitors and will help us with the information we need to see what's going on.

     

    Thanks!

     

    Cody

  • [Deleted User]
    Options

    Thanks @codysmith!