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Is anyone else having issues with the fields changing in the Zendesk Ticket with Users Report?
We used the Zendesk Quickstart App and it was working fine for our needs for a while. It seems the data within the Zendesk Ticket with Users report has changed. The assignees, submitters, and requesters are no longer available in the dataset. The Quickstart app has "Top Requesters" and "Top Assignee" but these no longer…
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Represent Open vs Closed Tickets by Month
I'm not sure if this should go in Beast Mode or in Card Builder but I will start here. We have a data source that has one row per Ticket#. We would like to show Open Tickets vs Closed Tickets by month on one card. The problem that we have is that there is only one date that we can choose (Created Date or Closed Date). I…
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Regression Analysis on Bar Chart
We started using the regression analysis on a bar chart and noticed that it only goes out one time period (month, quarter) but doesn't seem to work with year (which is a different issue). Does anyone know if there is a way for it to go our 2 or 3 time periods. This may be a feature request but wanted to check if there was…
