CWebb Contributor

Comments

  • Hi @dmoney1 , There is a new feature in the works that will answer this use case. Presently, the project is called 'Departmental Admins'. Please get with your CSM to express interest, and potentially getting in on a beta when it becomes available.
    in How is best practice for data security from all user including admin user Comment by CWebb February 2020
  • HI @rado98 -- I don't see this one often, but I do recall a time in Workbench where a lookup transform and mismatching data types caused a similar error. For example, if the column schema is set to "DOUBLE" and you try to insert a date value like 03/26/2019, you may get that error. I'd make sure there are no erroneous…
    in Index was out of range. WB 5 Error Comment by CWebb March 2019
  • Hi @user09804 -- Which version of Workbench are you running? Improvements have been made to notifications in the latest releases of Workbench 5. Some older versions of Workbench 4 did exhibit issues similar to what you describe. For this specific user, were they removed from your Domo instance, or was the permissions level…
    in Domo Workbench Data Loading Error sending to non-users Comment by CWebb March 2019
  • Hi @WilmerSerrano, I'm sorry you're having trouble getting your data loaded into Domo. Microsoft Access is a bit tricky when it comes to ODBC. To your points above, you're correct that to create a System DSN, you must have elevated permissions on the Windows PC. I've found that most IT departments are at least willing to…
    in How to create an ODBC connection to an MS Access Database that is saved on a local Hard Drive? Comment by CWebb October 2017
  • Hi @AshfordLC, I'm on the Workbench team here in Domo Support. I'd like to investigate this further. Please send me a sample of your CSV data and I will make a recommendation on which configuration to use in the Workbench job. You can send me a private message with your phone number and I can call you to make other…
    in Loading DD-MM-YYYY Date Format from CSV file with Workbench Comment by CWebb October 2017
  • Hi @user02364, I'm sorry you're having issues with QuickBooks jobs in Workbench. Thank you for providing a copy of the logs as well. The error: "Job requires interactive session, but no interactive session available" is observed when there is no Windows "interactive session". An interactive session is referring to somebody…
    in Workbench Job Schedule with QuickBooks Comment by CWebb March 2017
  • Hey @gcruz, I sent you a private message asking for more details. Let me analyze the issue for you, then I'll report back here with the resolution.
    in Workbench execute error Comment by CWebb March 2017
  • Hey @breded! Sorry we've had a hard time connecting... is this Workbench job still in error? Please send me a private message with your contact details and I'll help you work through it. Alternatively, you can call contact support. You can reach them at the following url https://support.domo.com/ Let me know how I can help!
    in Workbench execute error Comment by CWebb February 2017
  • Hi @breded. I'm on the Workbench team and I'm going to help you get to the bottom of this issue. Can we take this offline while we do some troubleshooting? I'm sending you an email, please check your inbox. ? * I work for Domo *
    in Workbench execute error Comment by CWebb January 2017
  • Workbench requires incoming and outgoing communication on ports 80 and 443. The provided error makes it appear that a SSL connection could not be established on port 443. Many times when we see this, there is a proxy server at play. Please check if you have any proxy requirements and if your IT group is enforcing any…
    in workbench odbc Comment by CWebb December 2016
  • Hi @Martin Workbench does offer a way to encrypt columns. However, the only way to decrypt the values is in a Sumo table card. There is a KB article that goes over the details of using encryption in a Workbench job: http://knowledge.domo.com?cid=wb4transforms With security best practices, all Admins currently have access…
    in How is best practice for data security from all user including admin user Comment by CWebb December 2016
Avatar