Drilling from Table Card

MichelleH
MichelleH Coach
in Charting Ideas

One of the most common questions I answer from Domo users is why a drill doesn't work as expected on a table card depending on where the user clicks. For example, a user would look at the table below and click "200" to drill to transaction detail for Customer B. Instead, they receive an error message saying "An issue has occurred during processing. We are unable to complete the request at this time." The current resolution for this is to click on "Customer B" instead of the amount.

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While this behavior makes sense when considering that the drill view is designed to filter to records with the same field value as what the user clicks, it is not very intuitive from an end user's perspective. It would be helpful to align table card functionality with user expectations and implicitly drill based on the dimensions displayed in the top table regardless of where the user clicks within that row.

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Comments

  • david_cunningham
    david_cunningham Coach

    Completely agree @MichelleH . I can't tell you the number of times where I've had users click on a value, and the assumed behavior is that they will drill into the records that make up that aggregate value. This would be a nice UX enhancement.

    David Cunningham

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  • Techlead
    Techlead Member

    I fully expected this to be a setting!

  • Craig_Lynch
    Craig_Lynch Contributor

    Agree with this, it's quite a natural expectation when you're used to other cards in DOMO, sometimes I even forget and do it myself. 😄

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