Dojo Section for Bug Reporting

ST_-Superman-_
ST_-Superman-_ Coach
edited March 14 in Community ideas

I would like to have a section on the Dojo for reporting bugs. This should allow others to upvote if they are having similar issues.


“There is a superhero in all of us, we just need the courage to put on the cape.” -Superman
11
11 votes

Declined · Last Updated

Our support team is eager to fix bugs within the Domo product. Please take these scenarios directly to the support team rather than the Community. Thank you!

Comments

  • trafalger
    trafalger Coach

    this would be soooo useful!

  • MichelleH
    MichelleH Coach

    I really like this idea. I normally report bugs using support cases, so it's not always clear how many other users in different instances are experiencing the same thing. Having a Dojo section for bug reporting would be great for sharing work-arounds with other users and may be more efficient for support to post updates in one location instead of responding to multiple cases for the same issue.

  • jaeW_at_Onyx
    jaeW_at_Onyx Coach

    +100 It'd be a great sanity test to know, "no you're not crazy", especially when Domo makes silent product updates that have unexpected impact on other areas of the platform.

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  • Ashleigh
    Ashleigh Coach

    Here is an example of a silent update. It only appears in one of my instances and I don't recall adding any sort of beta.

    New drop-down for columns in Analyzer.

    image.png


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  • dp4ge
    dp4ge Contributor

    Shame that we can't collaborate on any workarounds for bugs. The ticket reporting is slow & cumbersome and I find the community more useful when it comes to solving problems.

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