Alert Functionality - Referencing the data or referencing the card?

user11776
user11776 Member
in Charting

I built a KPI card that looks at a clients email data from two days ago. The client asked that we look at the data from two days ago, so that we get a complete 24 hours of data collected on an email. However, that required me to exclude yesterday - which i created a beast mode for. The card functions beautifully - But they also wanted to receive an alert if the KPIs dropped below a certain threshhold.

 

Since creating the alert, i noticed that the data in the daily alert is NOT the same as the data in the card. So I think the alert is referencing the last two days of data instead of only two days ago. What is the work around for this?

 

Thanks!

Comments

  • ST_-Superman-_
    ST_-Superman-_ Coach

    Mind sharing the settings for the alert?  It might help to see what you are using for a summary number and that beast mode you mentioned


    “There is a superhero in all of us, we just need the courage to put on the cape.” -Superman
This discussion has been closed.

Categories