Hello everyone,
I am trying to build a dataset based on emails coming from Dynamics CRM. I am using the right connector and I was able yo map pretty much all the fields I needed through joins with other entities.
However, I am having trouble figuring out the From, To and CC fields and for emails they are quite relevant fields.
First, the CC field, I can see the text List in some of the fields (the others have blank). Is there a way to extract the individual values from List, or it should be done in Dynamics CRM?
From and To, I want to extract the name and not email address and it works fine for emails sent out from CRM but for email coming into CRM it does not.
I tried running a simple report in CRM to see what these fields are based on and it gives me the name of the fields but when I see them in Domo they are either List of blank for outgoing emails.
Do you have any idea what other structures I should be joining to extract these values?
Thank you.
Florian
