User retention Beast Mode Help

Hello, I'm looking at my dataset on our platform users and am trying to make a domo card that shows the "quick ratio" for each month, which is (New + Reactivated) / Churn.

My dataset has the following columns: Month / Active Users / New Users / Reactivated Users

For example for Month 2, Churn is found by:

Month 1 Active Users + Month 2 New + Month 2 Reactivated - Month 2 Active Users

or the same:

-1 * (Month 2 Active users - Month 2 New - Month 2 Reactivated - Month 1 Active Users)

How can I make a beast mode to reflect the quick ratio? I tried what's below but am just getting a blank result, even though it says the formula is ok.

case when `month` = 2 then -1*(`activeusers` - `New + Reactivated Users` - (case when `month` = 1 then `activeusers` end)) end

...I'd then continue the when statements for each month going onward... when month = 3 then ....

Thanks in advance!

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Comments

Cartergan

I may be mistaken, but based on the columns present in your dataset, the BeastMode calculation is using 'New + Reactivated Users' rather than 'New Users' + 'Reactivated Users'. I haven't yet given this a try but I will play around with it now to see if this syntax was the issue or if it's the calculation.

Reagrds

user07000

Hi thank you for the response! I'm sorry I didn't explain this, the dataset actually has a fifth column called 'New + Reactivated Users' so I went ahead and used that instead, but definitely I could split it up as you wrote. Thanks for your help.