Domo Workbench Error

ArborRose · 2024-02-15T22:38:02+00:00

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I have an Excel file that gets picked up using Domo Workbench once per week. Workbench is showing an error, "Cannot read that as a ZipFile."

The file is not configured as a zip file. It's a local Excel file. And it's configured to load as an Excel file (Excel: On-Premise). I opened after seeing the error and it opens in Excel in Protected View. Does anyone know specifically whether Protected View is causing the error or something else?

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Accepted answers

GrantSmith

I'd recommend logging a ticket with Domo Support as it sounds like a bug with Workbench they'd need their development team to look into.

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MarkSnodgrass

Do you get this error message when you click on the preview (eyeball) icon in the job as well? Is it an .xls file or .xlsx?

ArborRose

It does not error when I click the preview. The file is xlsx.

GrantSmith

I'd recommend logging a ticket with Domo Support as it sounds like a bug with Workbench they'd need their development team to look into.

JoshMillheim

@ArborRose I can confirm that this is a bug that will be fixed in an release in the next couple weeks.