i need to add a user to an existing scheduled report. I have admin rights but keep getting and error saying "problem while scheduling 'name of report'. I saw a previous issue with this type of thing but the date was in August 2017.
I assume you checked the obvious culprits like making sure the card renders and removing any erroneous beast modes that error out?
Have you tried sharing the card with the user first?
If the obvious things fail, send a support ticket, they have the right tools for debugging bugs.
i have done all of the above. I will put in a support ticket. Thanks for your reply.