Austin Member

Comments

  • Hey Bruce, Thank you for reaching out to Domo Support in regard to our DomoR plug-in, I'm sorry to hear that you are receiving an error. Your current script is showing the 'replace' function, rather than 'create'. Could you please confirm if the script is set up for what you need? If so, then I can get this over to my…
  • Hey James, Thank you for reaching out to Domo Support in regard to the 'Batch_Last_Run_Date' field. You can include this field within your dataset by selecting the 'Append' update method. This will stack new data onto the existing values within your dataset, rather than replace it all at once. Please reply to this message…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to our Dataset API. In order to assist you as much as possible, could you please elaborate on where these referenced locations would be pushing data from? Would this be an update from another API call? If this is considered a high priority, then please…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to our Dataset API. I will also get this over to my Connector team for added support on this functionality, and the next available Technical Advisor will reach out to you with further steps and information. If this is considered a high priority, then…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to our Dataset/Stream API. I will get this over to my Connector team for added support on this compatibility, and the next available Technical Advisor will reach out to you with further steps and information. If this is considered a high priority, then…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to our Dataset API. At this time, upsert is not supported by this API type. However, this is also great feedback that can be submitted to our Product team! Please feel free to elaborate on this request by clicking on 'Feedback' from within your Domo…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to our Dataset API. At this time, we do not support the ability for it to accept compressed payloads. However, this is great feedback that can be provided to our Product team for further analysis. Please feel free to elaborate on this request by…
  • Hey DataSquirrel, Thank you for reaching out to Domo Support in regard to data update methods. In order to assist you as much as possible, could you please elaborate on the type of dataset you are referring to, or possibly provide a direct URL to it within your Domo environment? Each connector type may vary in the ways…
  • Hello mfaas, Thank you for reaching out to Domo Support in regard to your card. In order to assist you as much as possible, could you please provide me with a direct URL to this card within your Domo environment? Also, could you please specify what the expected values for these months would be? If this is considered a high…
  • Hey Andrew_Olton, Thank you for reaching out to Domo Support in regard to the Newsvendor algorithm. In order to assist you as much as possible, could you please elaborate on where this data is coming from? Is there a direct URL that you could provide to an example dataset within your Domo environment by chance? If this is…
  • Hello! Thank you for reaching out to Domo Support in regard to our Workbench tool. You shouldn't be required to use a port number outside of the standard '22', however, it may be beneficial to double check with your IT team to ensure that your network doesn't demand something different. If this is considered a high…
  • Hey Bruce, Thank you for reaching out to Domo Support in regard to our DomoR plug-in. At this time, we do not offer the ability for an R script to be triggered when data updates. However, it sounds like our new R & Python Scripting function would work for this scenario. Since this feature is currently in BETA, please feel…
    in Scheduling Comment by Austin June 2018
  • Thank you for reaching out to Domo Support regarding our Workbench tool, I'm sorry to hear that you are experiencing issues. We were experiencing some issues with imports on January 5th, and the issue has now been resolved. This can be seen in the link below: https://status.domo.com/ Please let me know if you are still…
  • Damien, Thank you for reaching out to Domo Support regarding your color rules, I'm sorry to hear that you are experiencing issues. In order to assist you as efficiently as possible, could you please provide me with a direct URL to your dataset where this color rule is applied? Have you been looking for a 1-stop shop for…
  • @NickDewitt, Thank you for reaching out regarding the Microsoft Dynamics CRM connector, as I understand that you would like this implemented within your instance. At this time, this connector type is not public-facing. However, Domo Support is more than happy to implement a few of these dataset types for you. Please feel…
  • @NS, I am following up to see if you are still in need of assistance from Support in regard to this request. If so, please reply to this message and let me know if any of the provided alternatives will work for you. This ticket will be marked as "Resolved" on Monday 10/31 if we haven't heard back from you before then.…
  • @NS, Thank you for reaching out to Support in regard to setting up a One Drive dataset. We don't currently have a connector type for this, but there are many different ways to bring data into Domo from exported reports: 1. Upload a file to Box and utilize the Box connector. 2. We can set up and email account for you to…
  • Wardy, I am following up to see if you are still in need of assistance in regard to this request. If so, please reply to this message or send an email to support@domo.com. -Austn Webb Technical Advisor
  • Wardy, Thank you for reaching out in regard to the Advanced Google Analytics connector. At this time, the advanced version of this connector is not available to Freemium instances, but we can get a few set up for you if you were to join a trial version of the full Domo experience. I will follow up with you on Wednesday…
  • @Richard_Salinas, I am following up to see if you are still in need of assistance from Support in regard to the Xero connector. If so, please reply to this message or send an email to support@domo.com. -Austn Webb Technical Advisor
  • @Richard_Salinas, Would you be willing to provide a URL to this dataset that you need assistance with? I will follow up with you on Monday 08/22 if I haven't heard from you before then. -Austn Webb Technical Advisor
  • An admin will still be able to go into the Admin settings under "Pages" and add user's since it still exists.
  • Was the page deleted within the Admin settings under "Delete Page" or were you removed from the page as a user?
  • Thank you for the suggestion which is a great idea! We currently do not have such an offering. Please visit the Dojo Ideas Exchange http://dojo.domo.com/t5/Ideas-Exchange-suggest-and-vote/idb-p/Ideas. You can search existing ideas and then vote for it if it matches what you have in mind. If you cannot find it, please…
  • @milesscott, Did @jeremyhurren reply help you with your issue? Were you able to get this resolved? -Austn Domo Support
  • @joecrabtree, If you have your domo instance timezone set to Central Time then you will want to ensure that your Workbench job settings are set to UTC that way the data will automatically convert once it has been uploaded. If both the domo instance and the workbench job settings are set to Central Time then it will…