In this livestream, Miles Herleikson showcases an AI and agent-first franchise development command center for quick-service restaurant franchises. You’ll learn how Domo's platform combines embedded AI agents, real-time operational intelligence, and automated workflows to transform how franchise development teams manage pipeline, market expansion, store openings, and operator performance.
Franchise development teams are managing increasingly complex operations: hundreds of deals, dozens of markets, construction timelines, and operator performance across a growing footprint. Traditional BI dashboards show you what happened. This solution shows you what to do next.
Miles’ Franchise Development Command Center built on the Domo platform puts AI agents at the center of every decision. Rather than forcing leaders to dig through dashboards and reports, intelligent agents surface risks, recommend actions, and route workflows—all within a single operational view.
What you'll see:
- - AI-generated strategic signals that identify opportunities, flag risks, and recommend specific next steps with owners and deadlines, not just charts, but actionable intelligence
- - A pipeline intelligence agent that monitors deal velocity, detects stalls, and triggers escalation workflows before deals go cold
- - Market expansion analysis with AI-powered white space scoring, cannibalization review overlays, and territory prioritization
- - Store opening risk detection that identifies construction delays, forecasts revenue impact, and suggests intervention steps before timelines slip
- - Franchisee performance benchmarking with agent-generated operator health assessments, automated support program recommendations, and mentor pairing suggestions
- - An in-context AI assistant available on every page; ask questions in natural language and get answers grounded in your operational data
- - Workflow automation that turns AI recommendations into routed actions: escalate a stalled deal, schedule a field visit, request a financial update — all triggered from within the platform
Behind the scenes, the solution leverages Domo's agent architecture: AI Service Layer for generation, Dataset Query for real-time data access, AutoML for predictive scoring, Code Engine for custom logic, and Semantic Views for governed data models. Every agent is configurable, auditable, and integrated into the platform's security and governance framework.
This isn't a dashboard. It's an operating system for franchise development managing 50 to 500+ locations, where AI agents do the analysis, surface what matters, and connect insight directly to action.
WATCH LIVESTREAM