Can't use the contact support page
Best Answer
-
I believe I have run into this issue when it didn't know what Domo instance I was associated with. If you didn't already, log into your domo instance and then navigate to the help center and then click on support. I am seeing my open support tickets right now when I go there, so I believe it is having trouble authenticating you.
**Check out my Domo Tips & Tricks Videos
**Make sure to any users posts that helped you.
**Please mark as accepted the ones who solved your issue.1
Answers
-
I'll check with the support team on this.
Thanks!
0 -
I believe I have run into this issue when it didn't know what Domo instance I was associated with. If you didn't already, log into your domo instance and then navigate to the help center and then click on support. I am seeing my open support tickets right now when I go there, so I believe it is having trouble authenticating you.
**Check out my Domo Tips & Tricks Videos
**Make sure to any users posts that helped you.
**Please mark as accepted the ones who solved your issue.1 -
As @MarkSnodgrass suggested please logout and login to Domo then navigate via "?" to help center then Support.
Let us know!
0 -
@DaniBoy @MarkSnodgrass once on my domo page, i tried the "?" then "suppprt " and its the same. I also tired via "more', help center and support. Both way it doesn't work.
0 -
Sending you a PM with next steps.
0
Categories
- All Categories
- 1.4K Product Ideas
- 1.4K Ideas Exchange
- 1.4K Connect
- 1.1K Connectors
- 282 Workbench
- 3 Cloud Amplifier
- 4 Federated
- 2.8K Transform
- 86 SQL DataFlows
- 548 Datasets
- 2.2K Magic ETL
- 3.2K Visualize
- 2.3K Charting
- 544 Beast Mode
- App Studio
- 26 Variables
- 566 Automate
- 134 Apps
- 411 APIs & Domo Developer
- 21 Workflows
- DomoAI
- 28 Predict
- 12 Jupyter Workspaces
- 16 R & Python Tiles
- 345 Distribute
- 87 Domo Everywhere
- 257 Scheduled Reports
- 1 Software Integrations
- 85 Manage
- 84 Governance & Security
- 8 Product Release Questions
- Community Forums
- 41 Getting Started
- 27 Community Member Introductions
- 81 Community Announcements
- 4.8K Archive