Mobile App Login Error
Hello,
I just had to reset the Domo password for one of our users, but the new credentials do not seem to be working on the Domo mobile app. He entered the same domain, email, and password to get into the desktop version, but the mobile app keeps saying his credentials are invalid. Has anyone else had this issue? Any input would be helpful.
Thanks!
0
Comments
-
Hi @MichelleH
Have you tried closing out the app and restarting it or rebooting the phone? I might be a caching issue.
**Was this post helpful? Click Agree or Like below**
**Did this solve your problem? Accept it as a solution!**0
Categories
- 7.7K All Categories
- 5 Connect
- 921 Connectors
- 244 Workbench
- 477 Transform
- 1.8K Magic ETL
- 60 SQL DataFlows
- 446 Datasets
- 40 Visualize
- 199 Beast Mode
- 2K Charting
- 8 Variables
- 1 Automate
- 348 APIs & Domo Developer
- 82 Apps
- Workflows
- 14 Predict
- 3 Jupyter Workspaces
- 11 R & Python Tiles
- 241 Distribute
- 59 Domo Everywhere
- 241 Scheduled Reports
- 15 Manage
- 36 Governance & Security
- 28 Product Ideas
- 1.1K Ideas Exchange
- Community Forums
- 14 Getting Started
- 1 Community Member Introductions
- 49 Community News
- 18 Event Recordings
- 579 日本支部