Salesforce Connector Issues

Sam_Y · July 2020

We have installed the Managed Package on the Salesforce side (see attachment) but we are getting this error: You have not installed Salesforce's Domo Connector Package. For help, refer to instructions at https://knowledge.domo.com?cid=sfmanagedpackage. when we test the connection. Are there additional steps beyond this? Has anyone encountered this issue?

jaeW_at_Onyx · July 2020

This is definitely something Domo Support should help out with. If you haven't already, google the error message (with Domo) I'm sure someone would have posted about it in the Dojo already.

If I were in your position, I'd probably CC my CSM and frame it as 'I can't get started with Domo ... '

notice	The addon with key VanillaStats could not be found and will not be started. #0 [internal function]: Vanilla\Logging\ErrorLogger::handleError(1024, 'The addon with ...', '/var/www/fronte...', 1123) #1 /var/www/frontend-54d70e7db7369b/library/Vanilla/AddonManager.php(1123): trigger_error('The addon with ...', 1024) #2 /var/www/frontend-54d70e7db7369b/bootstrap.php(546): Vanilla\AddonManager->startAddonsByKey(Array, 'addon') #3 [internal function]: {closure}(Object(Vanilla\Utility\TracedContainer), Object(Vanilla\AddonManager), Object(Gdn_Request)) #4 /var/www/frontend-54d70e7db7369b/vendor/vanilla/garden-container/src/Container.php(353): call_user_func_array(Object(Closure), Array) #5 /var/www/frontend-54d70e7db7369b/bootstrap.php(602): Garden\Container\Container->call(Object(Closure)) #6 /var/www/frontend-54d70e7db7369b/index.php(28): require_once('/var/www/fronte...') #7 {main}
notice	The addon with key translationsapi could not be found and will not be started. #0 [internal function]: Vanilla\Logging\ErrorLogger::handleError(1024, 'The addon with ...', '/var/www/fronte...', 1123) #1 /var/www/frontend-54d70e7db7369b/library/Vanilla/AddonManager.php(1123): trigger_error('The addon with ...', 1024) #2 /var/www/frontend-54d70e7db7369b/bootstrap.php(546): Vanilla\AddonManager->startAddonsByKey(Array, 'addon') #3 [internal function]: {closure}(Object(Vanilla\Utility\TracedContainer), Object(Vanilla\AddonManager), Object(Gdn_Request)) #4 /var/www/frontend-54d70e7db7369b/vendor/vanilla/garden-container/src/Container.php(353): call_user_func_array(Object(Closure), Array) #5 /var/www/frontend-54d70e7db7369b/bootstrap.php(602): Garden\Container\Container->call(Object(Closure)) #6 /var/www/frontend-54d70e7db7369b/index.php(28): require_once('/var/www/fronte...') #7 {main}
info	Could not find file 'oauth2.css' in folder 'oauth2'.
info	Could not find file 'custom_default.css' in folder ''.

Salesforce Connector Issues

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