Domo is ready, but Instagram reported an error: This endpoint has been retired

Instagram connector stopped working

I have a Instagram dataset connected into a recursive dataflow it runs multiple times a day and appends each row. Today the connection stopped working with the following error code

"Domo is ready, but Instagram reported an error: This endpoint has been retired"

I am using both reports:

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jaeW_at_Onyx

oh. this was reported by another Dojo user as well, send an email to support@dojo.com

GrantSmith

@DP_DynamicData

Facebook / Instagram recently redid some of their security / authentication with the API. They disabled their legacy API on June 29th, 2020. (See https://www.instagram.com/developer/). Likely Domo was using the old API and thus no longer works. You'll need to reach out to your CSM or Domo Support (support@domo.com) and raise this with them to get the Instagram connector working again with their new APIs.