ZenDesk tags reported as "List"
Hello,
It seems that for some reason the ZenDesk connector is replacing the actual ticket tags by the word "List".
Here's what I see in ZenDesk for a particular ticket:
And here's how the data preview looks like in Analyzer for the very same ticket:
Has anyone encountered this issue and can offer some suggestions on how to solve this or work around it (already tried removing the dataset, changing the type from "General Search" to "Ticket Report" to no avail).
Thanks!
Best Answer
-
FYI - I was able to work around this issue by using a custom query and searchign for tags I was interested in. When I made that modification and re-ran the dataset I was able to utilize those tags in the Analyzer just fine.
So it seems that some types of ZenDesk queries are not well support and using a different type (or a custom) query may help.0
Answers
-
FYI - I was able to work around this issue by using a custom query and searchign for tags I was interested in. When I made that modification and re-ran the dataset I was able to utilize those tags in the Analyzer just fine.
So it seems that some types of ZenDesk queries are not well support and using a different type (or a custom) query may help.0
Categories
- All Categories
- 1.4K Product Ideas
- 1.4K Ideas Exchange
- 1.4K Connect
- 1.1K Connectors
- 282 Workbench
- 3 Cloud Amplifier
- 4 Federated
- 2.8K Transform
- 86 SQL DataFlows
- 548 Datasets
- 2.2K Magic ETL
- 3.2K Visualize
- 2.3K Charting
- 544 Beast Mode
- App Studio
- 26 Variables
- 566 Automate
- 134 Apps
- 411 APIs & Domo Developer
- 21 Workflows
- DomoAI
- 28 Predict
- 12 Jupyter Workspaces
- 16 R & Python Tiles
- 345 Distribute
- 87 Domo Everywhere
- 257 Scheduled Reports
- 1 Software Integrations
- 85 Manage
- 84 Governance & Security
- 8 Product Release Questions
- Community Forums
- 41 Getting Started
- 27 Community Member Introductions
- 81 Community Announcements
- 4.8K Archive