Error Viewing Scheduled Report

user03357
user03357
in Archive

We have several scheduled reports that are sent out to users. When a user clicks the link in the email to view the card, it opens a new window in our Domo instance, but they get an error message every time. I've attached a screenshot of the error. The card will show up just fine if they click "CLOSE REPORT" in the upper right-hand corner. 

 

A few extra details:

  - This happens to both Admin and Participant users. We don't use Privileged or Editor.

  - We use groups to filter access to pages.

  - We use PDP to filter data access on those pages.

  - Users getting this error have access to these cards by navigating to the correct pages.

 

Any recommendations?

 

Thanks

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