How can I connect to a shared outlook mailbox?

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user04176
user04176 Member
in Archive

I've tried using the Microsoft Exchange connector but I was only able to connect to my personal mailbox, not the shared mailbox that I also have access to.

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  • Jarvis
    Jarvis Contributor
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    Hello!

     

    I took a look at Exchange's API documentation and it looks like it may be possible to pull data from a shared mailbox.  If you are seeing an error when trying to pull data, I woluld recommend reaching out to your Customer Success Manager with this issue.  THey will be able to assist in getting assistance to determine if this is possible.

     

    Thanks!

  • user04176
    user04176 Member
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    Hello, I have contacted my CSM and opened a support ticket but I still haven't gotten an answer or assistance. Is there any documentation that you can share with me? Thanks!

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